Great communication, bang on time, and within three hours, our flat was transformed. An excellent end of tenancy clean
Super quick and friendly service. I booked an end of tenancy clean including carpets at very short notice. Miss Maid fit me in and got the job done very efficiently. Thanks to the team.
I hired Missmaid in September 19 to take care of my end of tenancy cleaning in London, notably chosing them because of the 72hrs garantee they offer for this type of intervention. My landlord took over a week to get back to me to challenge my end of tenancy inventory after the check out, but Missmaid nevertheless accepted to get back to the flat to reclean whatever was needed, even if their garantee had expired. The landlord didn't find anything to challenge after their second visit, the team having even taken pictures to prove their good work.So thanks again Emiliyan for your help, you've saved me more than £200 in additionnal cleaning fees that the landlord originally asked for!
Hired for post builders clean. Overall very good job, flat was left very clean. Angel did an amazing job on the oven. Only reason for 4 star review was that one of the two cleaners did not speak any English.
I used Missmaid’s move in cleaning service. They did a great job, very thorough! The kitchen in particular is much better now. I would definitely use them again.
Miss Maid’s end of tenancy service was easy and thorough. We are very pleased and would consider Miss Maid for regular cleaning services in the future.
This is an update of an earlier review. Having had Miss Maid in to clean two mattresses, I booked them in to clean the carpets in the same flat. We had had a terrible end-of-tenancy clean with another company, who came back but did not do a better job the 2nd time around. Although the carpets had supposedly been steam cleaned once, it was clear they were still quite dirty. The Miss Maid technician turned up on time and did a superb job of getting the carpets back to a good condition. He treated the stains then thoroughly brushed the pile before steam cleaning. The waste water that came out of the machine was so dirty, I'm astonished the carpets had been cleaned once already. At the end I casually mentioned that hopefully the clean would have dealt with the unpleasant smell and the technician offered to spray the carpets with deodorizer. All in all an excellent job, will use them again.
Im very pleased with Miss Maid services. I booked oven cleaning, which was carried out by a well mannered and hard working gentleman in a timely and clean manner plus with some useful advice on how to maintain an oven! I will definitely recommend their services to friends and family.
We've had an end of tenancy clean with Miss Maid and the quality was excellent! From booking the service to completion was great experience. The cleaning team arrived on time and started the service immediately. During the process, their office called me 3 times just to keep me updated. The cleaning staff were very polite and cooperative. They have even helped me out with some of my boxes. Also had a call from their customer service a day after the service to check if everything is ok with the checkout and to ensure me that if there are any issues, they will come back and sort out immediately, giving me an additional peace of mind that I've chosen the right company.I highly recommend Miss Maid.
Very experienced team of 2 have completely transformed my property after careless tenants. Absolutely delighted with the results! I will certainly use them again.
Very good cleaners with a positive attitude. Tackled my horrendously dusty house post building work really well, arrived on time and were polite. The central office people were also very patient and helpful when I had to change the date more than once.
- quick response to request for offer- arrived on time - work completed quick and perfect- high professional standard
Good service. Easy to book in. Came on time and gave good estimate of how long it would take. Flat was absolutely spotless, so cleaning was very high level. Only reason I didn't give 5 stars is I wasn't aware that blind cleaning would be an additional cost and would have liked this to have been asked when going through the services/details with them on the phone. Even so, this wasn't too much extra and overall I was happy with service.
Excellent service!Professional from the start and they made the house so clean, we almost didn't want to go. If I could take away a quarter of a star, it would be for the way the booking is secured. Slightly strange process and the explanation on emails is too lengthy and not clear at all. An ability to pay online would be a major advantage, especially considering how easy it is these days to accept card payments in a safe and secure way. Other than that, I thoroughly recommend Miss Maid. They did a marvellous job and I'd definitely use them again.
We use Miss Maid when the cleaning just gets a bit out of hand. It is actually amazing, the cleaners turn up, friendly and professional and makes everything absolutely sparkling clean! I cannot recommend Miss Maid highly enough!
I have used Miss Maid for two different services now and I’ve been very impressed not only with the superb job they’ve done but also with the friendliness and helpfulness of the staff over the phone and those who’ve come to the flat. I had Elena today for a deep clean and I was so impressed with the work she did. Made such a difference compared to my everyday clean. I have now decided to use Miss Maid for our regular cleaning. Awesome service and will definitely recommend to friends.
After using Miss Maid for their carpet cleaning service, I decided to request a cleaner for the flat. I had Elena come to my flat for a spring clean. She did an absolutely amazing job with the flat. Very impressed with all she did. Definitely recommending Miss Maid to my friends as the people I’ve had from them have been very lovely and accommodating in addition to the superb job they’ve done.
Friendly and efficient, the operative made every effort to remove the stains from the mattress of the bed, returning the mattress to looking almost as good as new.Impressive and would not hesitate to use again and do not hesitate to recommend.
They arrived when they said they would having been booked at short notice and did a good job at cleaning the flat, my wife was happy with their efforts but still found a few bits to finish off but understandable given they're working to a time scale and budget. We would use them again.
Miss Maid did my end of tenancy cleaning today and I was beyond impressed with the results. They didn’t leave any stone unturned. It was glistening it was so well cleaned. They also made the experience so easy for me by warning me before they arrived and before they finished. I would definitely recommend them to anyone!
Very professional service. I’ve used them 3 times and they always deliver amazing results!Punctual, thorough and friendly. 100% recommended!!!
The cleaner was extremely thorough and efficient! She was supposed to clean the bathroom, oven and windows in 4 hours. In the end she cleaned almost the whole flat in that time. Would definitely recommend and use again!
Really happy with the service from the Miss Maid team. They were right on time and our flat was spotless. They also were very polite so overall it was a great experience. Would thoroughly recommend. From Rob and Hannah
Punctual, efficient and much cleaner carpets / sofas - would recommend for giving everything a good steam clean. Also a very easy and helpful booking system.
Great experience using Miss Maid for my end of tenancy cleaning. My flat was spotless and even the agency was very impressed with the cleaning! I will be using them again.
An excellent service. Arrived ahead of time and did a fantastic job in a relatively short period of time. Whole process was very easy and I would highly recommend using Miss Maid to anyone interested in the end of tenancy cleaning service. Thank you!
Great service! The staff was on time and spent a good amount of time to clean all corners. The carpets were much cleaner and the sofa feels brand new.
Efficient communication via email, thorough cleaning service, very reliable
Easy to contact and book. Very quick to respond to any of my questions and queries before booking. A team of three people came to clean the flat ready for our end of tenancy checkout inspection. They were friendly and approachable. The clean was done to a very high standard. I was very satisfied with the final outcome. Thank you to the Miss Maid team.
Excellent service! We moved into a house that needed a very thorough clean and Miss Maid did the job perfectly. The oven looked like it was beyond cleaning but now it looks like new!! The team were very professional and made everything run really smoothly. They were also very hard working! We have decided to get Miss Maid to do our regular weekly clean as we were so impressed with the service.
I booked miss maid for a one off deep clean.Booking was simple, cleaners were on time and did a good job in my flat.Cleaners finished an hour early checked I was happy with the clean and sorted out shorter cleaning time with hq.Would recommend.
I had Miss Maid come to steam clean my sofa and I can say that the service was excellent. Professional, thorough cleaning. I will be calling them back next year!
Excellent service. On time, very professional and polite and a high standard of work.
Very quick and efficient service. The flat now looks sparkling and is ready for new tenants.
The team were prompt, professional, friendly and did a fantastic job. Great service all round.
An excellent service. Ivo and Duni were thorough and friendly. I had a full deep clean for 7 hours and I was present for the entire time to oversee. Excellent attention to detail (cornices, light switches, plug sockets etc), they were able to remove tough stains (in oven, for example). Very reasonable price for the service (in comparison to competitors). I will definitely use again!
Great service. The team was on time, spent 4 full hours cleaning the flat, which was impeccable when they left.
Very well organised and quick service. I like the peace of mind and after service care they provide in case their is a problem with the service or inventory check, something that other cheaper cleaning companies will most likely skip.
excellent service and I’ve got it on a very good deal. We are returning customers as my wife have used them about 3 years ago.
Outstanding post tenancy clean. Very fast and thorough. No regrets using them again
Very easy to organise a end of tenancy clean with Miss Maid. They sent over the quote very quickly and were very responsive throughout the whole process. the apartment looks great, highly reccomended!
Very happy with one off clean done to precision and to accommodate all our requests.
Great job and very speedy!The individuals that came from Miss Maid were very friendly, professional and did a careful job. I'm very impressed by their work!Easy booking experience, great job done, and friendly people - a service I recommend!
We use Miss Maid for the cleaning of our office after working hours. They are very organised and thorough with regular supervisions. My employees are impressed every time by the results.
Miss Maid have done an outstanding job with the post renovation clean of our offices in central London. We are now considering contracting them for regular cleaning.
Very punctual with their regular cleaning service. Initially we started with one maid once a week and then increased to twice a week and included some ironing. So far the maid was fantastic and she is great with the ironing. Their back office is very helpful.
They are very easy to work with. I use them on a several properties and never had any issues. Keep up the good work guys.
The service was very good and the cleaners were very polite and cooperative. Well done
We are very happy with the service. Using them for weekly regular clean and we love our maid. Also customer service has been brilliant for the last 3 years. No complaints.
The whole process was seamless and easy. Everything was explained and accounted for at booking stage.Team arrived on time and were professional and friendly.The flat looks better than it did when we moved in! Very happy with the job and would use again and recommend.
Very happy with the post tenancy clean. We’ve got what we required and have met the expectations of the inventory inspection.
Service was really good. Easy to call and ask and questions and they emailed back really fast. Cleaners came on time and worked for hours. Oven was perfectly clean and we got full deposit back!
We have moved out and my landlord required property professionally cleaned by a specialist company. So I have approached Miss Maid. Price was very competitive and I have booked them in. Very swift and professional service! They were fully booked for few days ahead but managed to fit me in at short notice. Will keep them in mind for the future.
I was tired of using cleaning platforms for booking a regular maid to do our weekly household cleaning tasks. Different maids every time, not keeping track on what was done, never get the things done the way I want and so on.Since we have started the service with Miss Maid, all the hassle have gone away. We have brilliant lady, guaranteed by Miss Maid that will never be changed (no other company will guarantee this), she is coming with a 5* hotel experience and you can imaging that everything is done by the book. The company is very responsive and it is easy to work with. The price they charge is £14 per hour and the maid will clean as per your requirements. Other companies we've had experience are advertising cheaper rates but charge you additionally if you ask for more than just hoovering and dusting, so keep that in mind when comparing prices.I was also impressed that as a regular customer of Miss Maid they give you a substantial discount on Carpet and Upholstery professional cleaning. Hope this helps.
We’ve had post tenancy clean done by Miss Maid last week and they have done brilliant job. My landlord was very happy with the cleaning standard and of course I have my security deposit back. It is definitely worth having a professional company to do this.
Had a professional post tenancy clean over the weekend. Easy process from start to end, their intention is to do a proper job.5 star service!
We have a cleaner from Miss Maid once a week and we are very happy with the arrangements and service all together. She is lovely and their customer service is very helpful and quick. I have no reservations and recommend this company.
I use them for over a year now for weekly cleaning. We love our maid, very experienced and with excellent manners. We recommended Miss Maid to many of our friends and family.
Happy with everything. They have done good job and will use them again. Price wise were just tiny bit higher then the other two quotes I had, but their track record, experience and peace of mind offered have taken over. Also their customer service is very helpful and accommodating.
Miss Maid have done an excellent job with my carpets and the technician was very knowledgeable and polite. Their customer service is very helpful. Outstanding service.
Exceptional service. Very detailed cleaning. They came recommended by a friend and I gave them a try with an one off service. Every possible place was attended and cleaned to perfection. I'm now signing up to their weekly service.
One of the best companies we worked with! They manage the cleaning for most of our high end apartments in the city. Always willing to help customer service and regular supervision of their cleaners. Keep up the good work Miss Maid!
We booked a service from miss maid for our new place before moving in. Outstanding job, customer service was also very helpful and we've got the service on a very good deal. I highly recommend this company.
This was the best carpet cleaning service we’ve had so far. Having used many cleaning companies, Miss Maid really stands out from the rest! Result was astonishing and they use techniques to remove stains previously known as impossible to remove. Will definitely use again.
Good Company. They look after their customers and always ready to be of help. I've been in a situation with my landlord for quite some time and Miss Maid have been brilliant all the way!
We were about to move to a new place and needed the property properly cleaned before bringing our new furniture.Excellent results! Carpets were also exceptionally cleaned. We highly recommend Miss Maid.
Honestly can not fault Miss Maid Cleaning in any way. From the moment they helped me with my questions via their Instant Chat to the promptness of their emails, the competitive pricing and the ability to fit me in the following morning, I was extremely impressed. Not only that but the man who came round was exceptionally polite & professional (he put plastic shoe covers on before he came in the flat!) and he managed to get every bit of the stain on a brand new sofa out for us which was the best result we could have hoped for. Should I need any sort of cleaning services again, I will be using these guys.
Their regular service is very well managed and organised compared to others i’ve used in the past. I use Miss Maid since last summer, when my ex cleaner decided to take a break for 2 months! The agency I was using was not been able to provide a replacement cleaner to cover the absence! So what was the point continue with them.With Miss Maid, every request I have made was dealt with swiftly. Never been left without a cleaner and my emails and phone calls answered by knowledgeable staff. It is definitely worthwhile hiring a company with proven experience.
Absolutely brilliant - great cleaning, punctual and reliable.Rali and another lady took my details - they were friendly, polite and warm. I once cancelled as my tenants could not make the day after Miss Maid had slotted me in for the next day - on cancelling, they were not rude but polite and reassuring, saying they understood and come back when ready. That attitude is really special and I thank them.I thoroughly recommend them - 100 stars. Thank you.
It is very good company in my opinion. We are moving into a new place and wanted to be thoroughly cleaned before. We wanted everything to be cleaned and property sanitized. Miss Maid have sent team of 3 cleaners and they did fantastic job.
Having used and reviewed Miss Maid previously, their service I beleive is still very good and have recommended them to many of my friends. Unfortunately I’m moving to another city but wish them very best of luck and to continue providing such a wonderful service. Best wishes to everyone at the company.
Very easy to work with company. Their regular weekly service is excellent and I will not hesitate to recommend them to friends and everyone. They are proper company, not like the usual agencies or online booking website who send you strangers every week without training and experience.Customer service is also very quick and responsive.
Needed a professional end of tenancy clean and hired Miss Maid. They have diligently organised and coordinated the service around my other arrangements with the moving company and the inventory check.They new what they were doing and assured me that everything will go smoothly and this is exactly what happened. Excellent communication, very fast and efficient cleaning teams and full peace of mind in case of inventory check issues. I will try their regular service in my new property and provide a review as well.
Booked with miss maid to do a sofa cleaning yesterday. They were supposed to arrive by 8.30am, but due to traffic issues the technician arrived at 9am, a bit frustrating. Never mind, they did an excellent job with my sofa and will definitely use them again.
Having carpet cleaning with them for second time and I’m very happy with the results. We have kids and carpets gets extremely stained with variety of stains as you can imagine. I have used different company before and there is a difference in the processes between Miss Maid and others. I have noticed that others will just go over with the carpet machine and that’s it. Miss Maid process takes twice more time as their technicians carry out stain and spot treatment, then something else and on the end is finished with the carpet machine. Results are amazing, managed to take out stains I thought are not possible to clean. Price wise are somewhere in the middle. If you need a proper carpet cleaning, give them a try.
We have weekly cleaning with Miss Maid and they are brilliant. Our maid Hristina is amazing. The house is always spot on after she have cleaned. Very good service overall
Very smooth experience with this company. Needed end of tenancy clean as required in my tenancy agreement. Decided to go with Miss Maid even though their price was just a bit more expensive then couple of other I have checked, I never choose the cheapest ones anyway for obvious reasons. They offer 7 day reclean guarantee on their service which is more than double than what others offer and this meant to me that they are committed to deliver on whatever outcome arrives from your checkout report. Excellent job Miss Maid and spotless service.
The cleaning done on the flat was faultless. I would highly recommend the end of tenancy service
Miss Maid is providing weekly cleaning to our home and so far we are very happy with them. The house is large but we don’t require all rooms to be cleaned every time. We have met with one of their representatives and discussed the best options that can work for us. They have prepared a dedicated check list for the maid that address the most important areas every time and spreading the rest in following visits throughout the month. The way they aproached us as a new client was extremely professional and their efforts to setup cleaning service that deliver efficiency was exceptional.I strongly recommend them if regular cleaning is required.
I'm really happy with the way they provide their services. They're just perfect!! I could just sit back and relax. I highly recommend them.
I’m so grateful that we have finally found a cleaning company that makes a step further in order to deliver excellent service. I wanted to give them a nice 5 star review as appreciation of their service for the last 4 years. We use their weekly services for 35 properties and feedback from the residents is always excellent.
Service was very good and my landlords are happy with the results. The cleaning team were very polite and understanding. They walked me through on the end to ensure that I’m happy with the end results. Company is very good in my opinion and I will use again
I have reviewed MissMaid previously for a post tenancy clean 2 years ago. Shortly after I have decided to try their regular weekly service. At first we’ve had couple of small glitches which were communicated with the maid and from then onwards we’ve been receiving an excellent service every single time. Our maid Diliyana is now like part of our family, honest, very hard working and always with a smile on her face! Our kids love her and on many occasions she have helped as with the school pickups.Miss Maid office staff were always very helpful and quick with our enquires.Hope this is helpful for anyone looking for regular cleaning service.
I’m running a small restaurant in the city and use Miss Maid for the last 6 months on a daily basis and so far they’ve been brilliant. They always do their best accommodate our enquires or last moment changes. Service quality is very good and supervisor checks are organised regularly. I decided to wait for a few months before reviewing them and here we are. Very glad that have finally found a proper cleaning company with well trained cleaners and 7 days customer service!
We use Miss Maid for over 3 years now for our London offices. Their service was always excellent, their customer service is very helpful and responsive to our enquires. We used several cleaning companies previously and there were constant issues. I highly recommend their regular office cleaning to everyone!
We had a one off clean of a 2 bedroom flat. Got a call the day before letting us know that we would have 2 cleaners for 3 hours instead of one cleaner for 6 hours, which worked better for us. The cleaners arrived on time and did a great job. I would use the service again.
Best company for regular cleaning we have ever used! Their cleaners are indeed well trained and most with hotel experience. Had 3 replacement cleaners so far while my cleaning lady (Andrea) was away and all were simply as good as her.Keep the good work MissMaid, I have already recommended you to couple of friends!
I ordered an end of tenancy cleaning service and it's highly cost effective. The cleaning staff is very professional.
Excellent carpet cleaning carried out. Very happy with the results. I’ll definitely be using your other services too. Recommended
I arranged for an end of tenancy clean of my apartment and was delighted with the results. The Miss Maid team transformed the place and were super efficient, trustworthy and very hard working. I would absolutely recommend them and will be using them in the future. Stand out service!
Highly recommended! Absolutely immaculate clean. We are really happy with the faultless service provided by Miss Maid and will definitely recommend them to everyone looking for a spotless job.
Excellent service by Miss Maid! The cleaners have shown great attention to detail and I'm really happy with the service provided. I'll definitely book with Miss Maid again when my next tenancy agreement is due.
absolutely love this company. Particularly because they have previously travelled across from East London twice to do a £50 job, which I thought was very good of them. Happy to pay more this time. Try to do the carpets and sofa twice a year and never any reservations about getting these guys back
We have used Miss Maid for a second time. Once for a post tenancy clean and few days ago we needed someone to do a professional carpet cleaning. For the tenancy clean, they have been suggested by the estate agents and we went for them to ensure the inventory check goes smoothly. This is a company that guarantees their work and have a proper back office to support and do whatever it takes to ensure you het what you pay for. Unlike most of the others I have called and used previously.Second time we have booked them for a carpet clean of the entire property. I can easily say that their carpet cleaning process is really done by the book. All stains completely removed and the technician was very helpful with moving furniture to ensure carpets are done properly throughout.5 stars service. Thank you
Booked a post tenancy clean with carpet cleaning with Miss Maid. They have done an amazing job last Friday and I’ve got my deposit back today.Very easy to book and the cleaning team were very polite and professional. It is definitely worth saving their details for next time!Recommended.
Miss Maid’s cleaners have excellent attention to detail and the time they save us is just invaluable. I have never been disappointed by any of the maids that have visited our place. Miss Maid does an amazing job and as a happy customer I wanted to share my experience with others. Thank you!
To whom it may concern, Miss Maid is by far the most professional cleaning company I’ve come across. Had a last minute booking. They were very flexible and kind and dealt with my request quickly and efficiently and the cleaning itself was done perfectly.
Great service by Miss Maid! Couldn't recognize the place after the cleaners. Moved in to a new place which wasn't..in the best condition to say the least. So I went with Miss Maid booking a Move in service with additional carpet cleaning. Everything was done exceptionally well - bathroom tiles, the bathtub, floors etc. look like new now. And the carpets' condition has improved SIGNIFICANTLY! I'm very happy with the service and I want to thank you for making my new home a lovely place to stay!
I’m not usually into writing reviews but wanted share my recent experience with Miss Maid. I was moving out from one place to another and hired them to do professional post tenancy cleaning.Initially I have requested quotes from 3 companies and price wise Miss Maid was somewhere at the middle. Their offer was giving me complete peace of mind if something is not right with the service as well as offering flexible payment options. Other cleaning companies were difficult to contact and were asking for cash payment only which wasn’t something that I wanted to even consider.On the day of the service a team of 3 people arrived with a their branded company van and fully equipped. All have identified themselves with their Miss Maid badges and the cleaning process have started. I was watching them for about 10 min and decided to go out until is finished. Their office was keeping me updated and called me about an hour before completing the job. I went back at the end to check the service with one of their operatives and honestly I was surprised by tge results. Even the very heavy limescale was fully cleaned from my bathrooms. While we were going around the house their carpet cleaner was already packing their staff.After we checked everything, a lady from their office called me to ask if I was happy from the results and to check on how I would like to pay. She also assured me without even asking that if there is something not right with the cleaning service during inventory checkout ti contanct them and they will sort out. I paid with card and proper company invoice was emailed to me few minutes later. On the end one nice surprise was that I have received voucher with 20% off for next time! I have called them today to arrange another service with this discount to refresh the property I’m moving it to. I beleive this is a company with experience and customer service who really do a step further to ensure satisfaction of their customers. I recommend to all of my friends without hesitation.
Sadly time has come for me to part ways with Miss Maid as I’m leaving London but I wanted to finally contribute to their positive image since I’ve been with them for quite a while and I’ve never been let down.I’d like to thank you and all the lovely ladies for the excellent service provided as well as for your office staff’s prompt response times.You’ve been absolutely brilliant at what you do and thanks once again for the chore-free tenancy.Best,Adam
Very satisfied with the quality and the cleaner was punctual and nice. Unlike some other companies I’ve had experience with this one didn’t neglect their job and nothing was overlooked. Thank you and I’ll see you again!
By far the best cleaning provider I have came across in London. It’s the third time im using their services and every time the result is as good as it can ever get. I think I’ve found myself a company I can rely on to take care of the dirty job when I’m vacating a place which assures I always get my deposit back. Thank you! 🙂
I’m impressed with Miss Maid’s quality of cleaning! The communication with their office was also a breeze. They’ve done a really good job so I recommend them to anyone looking for a hard working and reliable cleaners.
UPDATE - Miss Maid sent a bigger crew of four people to rectify the issues i had with a re-clean, and am now pleased with the end results.Bitterly disappointed by Miss Maid. The best piece of advice i can give, is don't fall for their ploy to add more services onto what you need with the discounts. They will NOT book enough time for everything you pay for, to be completed to a satisfactory standard. In the end you will be hit with a large bill with mediocre cleaning. this is NOT a complaint about the cleaners themselves, who were lovely but the business practice.
Very happy with the quality of cleaning guys! When Kristina went on a holiday I was worried that the other cleaner wouldn’t meet the standard I was so used to. I can’t be happier I was wrong 🙂 🙂 You really do make a big difference! Thank you and keep up the amazing work!