DO YOU CLEAN LEATHER SOFAS OR ARMCHAIRS?
Yes we do. This is part of out Upholstery Cleaning service.
The cleaning of Leather furniture is done with professional Leather Cleaning product. After the cleaning is completed, we apply professional Leather Conditioner which moisturizes the leather and give a nice soft feel.
DO I NEED TO BE AT HOME WHILE YOU CLEAN THE UPHOLSTERY?
No you do not need to be there but if you wish to stay it is not a problem for us. However you need to be back at the end of the service to check if it has been performed to a satisfactory level.
HOW LONG IT WILL TAKE TO DRY OUT AFTER THE STEAM CLEANING IS COMPLETED?
We use professional equipment and we use fast drying system, it should be ready within 2-3 hours of completion, however if it is wool upholstery it may take a few hours.
IF I AM NOT SATISFIED WHAT SHALL I DO?
You have to inform us within 24 hours of the cleaning and we will come to re-do free of charge.
DO I NEED TO PAY PARKING FOR THE SERVICE?
Yes, you will have to provide us with a parking permit or the perking fee will be added to your bill.
ARE THERE ANY FABRICS THAT YOU DO NOT CLEAN?
Yes, we do not steam clean carpets from the following texture: seagrass, sisal, coir and natural fibres.
HOW CAN I PAY FOR THE SERVICE?
We accept cash, credit/debit card.
DO I NEED TO PAY ANYTHING IN ADVANCE?
No. We only need to pre-authorize your payment card for the amount in order to secure your cleaning slot. At the end of the cleaning service you have a choice to pay by card or cash to our operatives.
IS THERE MINIMUM CHARGE PER VISIT?
Yes there is a minimum of £55 + VAT per visit.
DO YOU PROVIDE UPHOLSTERY STEAM CLEANING OVER THE WEEKEND?
Yes, we provide upholserty steam cleaning over the weekend and Bank Holidays at no additional cost.
WHAT ARE YOUR WORKING HOURS?
Our office hours are:
Monday to Friday from 8am to 7pm
Saturday and Sunday from 9am to 4pm
We provided services 24 hours a day.
IS YOUR WORK INSURED?
Yes we are insured against property damages caused by our representatives.