8. Do I have to provide cleaning supplies?

On a regular basis you have to provide all the necessary materials and equipment. Your regular cleaner will inform you if your supplies are running low.

1. How do you vet your cleaners?

2. Can I specify the day the cleaner comes?

3. What happened if we are not happy from the service?

4. Will I have the same cleaner every week?

5. Do you have insurance?

6. What is the minimum number of hours I can get a cleaner from your company?

7. Do I have to be home when your cleaners are cleaning?

9. What if something gets damaged or broken?

10. Do I have to do anything before the cleaning?

11. What if my cleaning falls on a holiday?

12. What if I need to change the scheduled cleaning?

13. What if I am not happy with the service?

14. What do I need to do if I have to suspend your cleaning services?

15. What shall I do if the scheduled cleaner doesn’t turn up?

16. Who pays the cleaner?