15. What shall I do if the scheduled cleaner doesn’t turn up?

If your cleaner doesn’t turn up, please contact us immediately. You might be entitled to compensation if she is late more than 30 mins.

1. How do you vet your cleaners?

2. Can I specify the day the cleaner comes?

3. What happened if we are not happy from the service?

4. Will I have the same cleaner every week?

5. Do you have insurance?

6. What is the minimum number of hours I can get a cleaner from your company?

7. Do I have to be home when your cleaners are cleaning?

8. Do I have to provide cleaning supplies?

9. What if something gets damaged or broken?

10. Do I have to do anything before the cleaning?

11. What if my cleaning falls on a holiday?

12. What if I need to change the scheduled cleaning?

13. What if I am not happy with the service?

14. What do I need to do if I have to suspend your cleaning services?

16. Who pays the cleaner?