14. Who provides the materials and equipment?

It is your choice, you can provide your own cleaning materials and equipment, however if we have to supply materials and equipment additional charge may apply

1. Are we insured if we use your services?

2. If your cleaners damage something in my property, what shall i do?

3. Are there minimum hours per visit?

4. If there is a steam cleaning as well as the spring cleaning, can you do it on the same day, or it has to be another day?

5. Can I go out while you clean my property or I have to stay in?

6. If I am not satisfied what shall I do?

7. Do I need to pay for parking?

8. Do I need to pay Congestion charge if my property is in the zone?

9. How can I pay for the service?

10. Do I need to pay deposit?

11. Is there minimum charge per visit?

12. Do I need to pay Congestion charge if my property is in the zone?

13. Do you provide spring cleaning over the weekend, what about Bank Holiday? Is there any extra charge?

15. What are your working hours?

16. What do I need to do if I have to cancel the already booked one off cleaning service?

17. If I can't be there at the end of the cleaning, what shall I do?

18. Do I need to defrost the freezer or you can do it?

19. Do you clean the oven or that is separate service?